I brought my vehicle in for diagnosing and overheating issue. It was sitting outside the shop for over a week and a half, no update or estimate on how long things would take. If the first phone call I received was regarding your tires that needed to be replaced, not at all. The reason I brought it in. The price was right, the service was wrong. I do not mind waiting, but driving by and seeing my car outside of the shop in the same position I parked it in for over a week without any word was unappreciated. I would be willing to give this shop another chance, but unfortunately my car is junked so there's no opportunity for me to do so.